The numbers are not staggering, but they are significant. Is eBay is paying attention?
But a week after eBay announced massive changes to its fee structure and its vaunted feedback policy, competitors say the behemoth seems suddenly vulnerable. Outraged sellers have begun seeking new outlets to hawk their products, and alternative marketplaces are seeing significant jumps in new-user registrations....Read the rest of the article.
To compound matters, the new CEO of eBay, John Donahoe, was quoted as saying that complaints by eBay sellers "was just so much noise" and indicated that they didn't matter.