Shopping Cart Let’s put the cart before the horse:  For the past seven years I have used PayPal to process sales on my website.  I have known for a long time that I was getting what online marketers call Shopping Cart Abandonment.  How did I know this?  Well when I look at my Hitslink analysis [...]

eBay’ s decision to spin off Skype was a brilliant decision, so could PayPal be next? eBay overpaid for Skype and they never succeeded in integrating it into the eBay platform. Yet Skype continued to grow and its prospects for the future are excellent. So eBay’s decision to spin Skype off into their own IPO [...]

A look at the new eBay policy announcement and the likely effect on eBay sellers The last few parts of the announcements include a new dispute resolution process, free access to eBay Selling Manager, moving the shipping process from PayPal to eBay and tools to bulk edit your listings. The new Dispute Resolution Process will [...]

In my opinion NOT Now, but it may not hurt to have it. eBay and ProPay announced their deal for eBay sellers that will take effect next week. Starting next week, Silver, Gold, Platinum and Titanium eBay Power Sellers can sign up for ProPay and integrate ProPay into their eBay business much like they now [...]

Know your fees before you sell Here is a great little free tool for eBay sellers. It is an online calculator that calculates eBay and PayPal fees to help you decide the best price and format to list an item on eBay.  If you are running an eBay business this is a great little tool [...]

eBay sellers are concerned about losing the ability to accept personal checks and money orders. What will the actual effect be on your eBay business? In the early days of eBay when PayPal was growing like wildfire, most of our business was via personal check or money order. In those days trust was still a [...]

PayPal reached an agreement to share seller income information with the IRS starting in 2012 The new requirement was mandated by The Housing and Economic Recovery Act of 2008 recently passed by Congress. President Bush signed the bill into law on July 30. The bill and applies to all payment providers but PayPal negotiated with the IRS to only provide information [...]

In 8 years on eBay I have never seen an issue ignite this much passion. Any time there is a change to feedback policy it always stirs up passions, but this one takes the cake. If you saw my post yesterday you know that I am no fan of the new feedback policy that stipulates [...]

Yesterday’s post noted that Kim Komando is trashing eBay to her millions of radio listeners over the subject of fake and counterfeit goods showing up on eBay. BEFORE I GET STARTED –ONE ANNOUNCEMENT: eBay has a Value Pack bundle of listing upgrades for 25¢ during this 1-day special offer today only. Value Pack gives you 3 [...]

The new BidPay is growing in leaps and bounds. It’s time to re-evaluate it’s position in the marketplace. BidPay. Everyone’s heard of them. But did you know that they are completely different from their pre- June 2006 existence? BidPay was purchased by CyberSource which is one of the biggest global credit card payment service providers. CyberSource [...]

eBay is discontinuing it’s Standard Purchase Protection Program so only buyers who use PayPal can make a claim to get their money back. For years eBay has offered the eBay Standard Purchase Protection Program. This meant if a buyer got screwed they could file a claim through eBay, pay a $25 processing fee, and eBay [...]

Not Accepting PayPal and Credit Cards – #2 in a 5-part series. Trying to run an eBay business without taking PayPal is a prescription for disaster. Despite the success of PayPal –over 75% of all eBay users have a PayPal account; I still see auctions every day where the seller says in big bold letters: [...]

Chargebacks are a serious issue for eBay sellers. See how PayPal is working in your favor to help protect you from chargebacks. Chargebacks are one of the most frustrating and costly aspects of credit card payments. If you have a dispute with an eBay buyer, you can go back and forth via email numerous times, think [...]