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March 7th Newsletter – Amazon Introduces Customer Dissatisfaction Metric

March 7th, 2016 by Skip McGrath

The March 7th issue of eBay and Amazon Sellers News is now online.

NewsletterHere’s what’s in the newsletter:

  • Amazon Introduces Customer Dissatisfaction Metric – Whenever a customer emails you, they will get a message from Amazon asking if you solved their problem. If the customer answers “No”, that will count against your account. If the total of your No responses exceeds 25%, your account will be in danger of suspension.
  • Sourcing From China Basics – Sourcing from China can be highly risky and it’s not something I would recommend to beginners. But if you have been selling on eBay and/or Amazon for a while, it is something you may wish to try. Here are a few tips to get you started.
  • Timing Your Sourcing to Take Advantage of Holidays and Seasons – I meet sellers all the time who don’t understand the realities of sourcing goods on time. They tend to wait way too late to take advantage of holidays including Christmas, Valentine’s Day as well as Mother’s and Father’s Days.
  • New Wholesale Sources for eBay and Amazon Sellers

Don’t worry if you missed this issue. I keep copies of the newsletters on hand for a few years. You can find this information in the newsletter archives.   Click here to read it.

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